Terms of Use
Effective 1 October 2026
If you need help now
Feelings by Find My Way is a journal, not a health service or crisis line. If you or someone else is in danger, call your local emergency number (111 in New Zealand). In New Zealand you can call or text 1737 any time to talk to a trained counsellor, for free.
1. These terms
Feelings by Find My Way ("the app") is run by Patternode in New Zealand ("we", "us"). By creating an account or using the app you agree to these terms and to our Privacy Policy. You need to be 16 or older to use it.
2. What the app is, and isn't
The app helps you name and record your feelings, reflect on them and notice patterns. It doesn't diagnose, treat or give medical, psychological or professional advice, and it isn't a substitute for care from a qualified professional.
3. Your account
- Give accurate sign-up details and keep your password to yourself.
- You're responsible for what happens in your account. Tell us straight away if you think someone else has got into it.
- One person per account.
4. Your check-ins belong to you
You own what you write. You give us permission to store, process and display it only so we can provide the app to you, including sending a check-in to our AI provider when you ask for a second view. That permission ends when you delete the content or your account. You can export your check-ins at any time.
5. The second view (AI)
A second view is written by an AI model. It can be inaccurate or miss what matters, and it isn't professional advice. Use your own judgement. There's a daily limit on second views, which may change.
6. Using the app fairly
Please don't:
- try to get into other people's accounts or data, or get around our security or limits;
- overload, disrupt, scrape or automate access to the app or its services;
- use the second view for anything other than reflecting on your own check-ins;
- use the app to break the law or to harm anyone.
7. Price
The app is free at the moment. We may offer paid plans or features in future. If we do, we'll tell you the price and what's included before you're charged anything, and nothing will be charged unless you choose a paid plan.
8. Changes and availability
We're working to keep the app available and your data safe, but we can't promise it will always be available or free of errors. We may change, pause or retire features. If we ever decide to close the app, we'll give you reasonable notice and time to export your data.
9. Ending your use
You can stop at any time and delete your account in Settings → Delete account. We may suspend or close an account that seriously or repeatedly breaks these terms. Where it's safe and lawful to do so, we'll tell you why and give you the chance to export your data.
10. Our responsibility to you
Nothing in these terms limits rights you have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 or any other law that can't be excluded. Subject to that, the app is provided as it is. To the extent the law allows, we aren't liable for indirect or consequential loss, or for loss caused by things outside our reasonable control. If we are liable, our total liability is limited to NZ$100 or the amount you've paid us in the previous 12 months, whichever is greater.
11. Law
These terms are governed by New Zealand law, and New Zealand courts have jurisdiction. If you live elsewhere, you keep any protections your local law gives you that can't be overridden.
12. Changes to these terms
We may update these terms. For changes that matter, we'll tell you in the app or by email before they take effect. If you keep using the app after that, the new terms apply. If you don't agree, you can export your data and delete your account.
13. Contact
Patternode, New Zealand. privacy@patternode.com